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POS & WebLive

POS Agent
Your AI advisor at the point of sale

Customers have questions but can't find anyone. Our POS Agent advises via voice and screen. No turnover, no training costs, no motivation issues.
POS & WebMultilingualGDPR-compliant
POS Agent - Digitale Beratung am Point of Sale
The Problem

Why brick-and-mortar retail has a problem

Promoters come and go, training costs time and money, and customers stand helplessly in the aisle. The result: frustration, wrong purchases and lost revenue.

45%
High Turnover

annual promoter turnover

Promoters constantly change. Every departure means renewed recruitment, training and onboarding. An expensive cycle without end.

60%
Frustrated Customers

leave the POS without buying

Customers walk through the store, have questions, but find no one. They make wrong decisions or leave frustrated to the competitor.

80h+
Training Effort

per employee for product knowledge

Conveying product knowledge, maintaining motivation, ensuring quality. The effort grows with every new product and every staff change.

The Solution

An advisor who never quits, knows everything and is always motivated.

Via voice and screen. At the POS, on the web and mobile. Without training, without turnover.

How It Works

How the POS Agent

Step 1

Customer talks to the agent

At the terminal in the store or as a widget on your website. The customer simply asks their question via voice or text.

Step 2

AI advises and shows

The POS Agent understands the request, recommends matching products on the screen and explains differences - like an experienced advisor.

Step 3

Insights for you

What questions do customers ask? What is searched but not found? You receive valuable data for product range and service optimization.

The Platform

Your POS Agent in Action

Full transparency on all activities - in real time. This is what your dashboard looks like.

app.gotoki.ai

POS Agent / Overview

Consulting active

Live
83
Consultations
2.4x
Conversion
+35%
More Revenue
12
Terminals

Recent Activities

Kaufabschluss

Terminal 3 · Showroom

Vor 1 Min

Produktberatung

Terminal 7 · Nord

Vor 4 Min

Cross-Selling

Web-Widget

Vor 6 Min

Weekly Overview

+12%
30
Mo
45
Di
55
Mi
48
Do
72
Fr
85
Sa
62
So

What is an AI advisor at the point of sale?

An AI advisor at the point of sale is an interactive consultation station that guides customers through the product range via voice and screen. The GO TO KI POS Agent combines speech recognition, product knowledge and visual recommendations into an advisory experience that matches an experienced specialist consultant.

Customers simply ask their question via voice or text. The agent understands the request, recommends matching products, explains differences and shows alternatives on screen. Cross-selling and upselling occur naturally in the conversation flow.

For retailers this means: Every customer gets advised, regardless of staff availability. There is no turnover, no training effort and no motivation problems. The agent knows every product in the range and is always up to date.

The POS Agent can be deployed as a terminal in the store, as a widget on the website or as a mobile solution. Integration with inventory management and product databases happens automatically. New products are immediately available in the system.

POS Agent

Done with promoter
turnover?

An AI advisor that never quits, knows everything about your products, and advises every customer with motivation and expertise - at POS and on the web.

  • No more turnover costs
  • No training effort for product knowledge
  • Fast implementation in a few days
  • Voice-based consulting at POS & web

What you can expect

Consultation Rate100%
Availability24/7
Always Motivated100%
More Revenue+35%

Use cases for the POS Agent.

Electronics & Tech Stores: Product comparisons, technical specifications and compatibility checks. The agent answers expert questions that even trained staff often need to look up.

Hardware & DIY Stores: Project-based advice. Customers describe their project, the agent recommends the right materials, tools and quantities.

Pharmacies & Drugstores: Product recommendations based on symptoms, skin type or application area. Discretion and multilingual support included.

Furniture & Interior: Style advice, size recommendations and combination suggestions. The agent shows products visually and helps compile entire interior concepts.

Food Retail & Specialty: Recipe suggestions, allergy information and product origin. Customers receive personalized recommendations based on preferences and intolerances.

Fashion & Sport: Size advice, outfit suggestions and product comparisons. The agent knows the current range and advises on fit, material and care instructions.

Frequently asked questions about the POS Agent.

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